Deliver fast answers,
not just packages.
Automate "Where is my shipment?" across WhatsApp and Web. Dynamically route last-mile couriers, schedule pickups, and answer complex clearance rules instantly.
From warehouse to doorstep seamlessly
See how Mujib acts as an intelligent dispatcher to handle frantic customers securely.
Shipment Tracking
Location Rescheduling
Built for high-volume dispatch
RPA Handoff
Mujib converts natural language requests ("change my delivery time") into secure API calls pushed directly to your central dispatching system, cutting out human middlemen.
Customs Knowledge Base
International shipping queries are complex. Upload tax tariffs and customs regulations so the AI confidently guides merchants on exact cross-border paperwork requirements.
Address Updates
Customers send their location pin on WhatsApp; Mujib passes it to your dispatch system through a tool so the driver goes to the right place.
Live
Tracking from your own system
Pins
Location pins passed to dispatch
24/7
Real-time Visibility
Why global courier services use Mujib
- Conquer the "Where is my order?"
Most logistics queries are the same tracking request. Automating this one flow takes the largest share of calls off your team.
- Driver Communication
Customers frequently miss calls from delivery drivers. Directing them to update their coordinates via a WhatsApp AI bot ensures the driver goes to the correct pin.