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Public Sector & Gov

Empower citizens with
24/7 self-service.

Deliver fast, accessible public services. Let citizens ask questions about regulations, procedures, and fines in plain language—and get reliable answers instantly.

Connects seamlessly with:
National ID Gateways On-Premise Servers WhatsApp Business

Simplifying bureaucratic complexity

See how an AI seamlessly guides citizens through complex regulations and retrieves official records intuitively.

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Procedure Guidance

What are the exact steps and fees to renew my expired passport?
To renew your passport, you must:
1. Log in to the Absher portal
2. Select 'Passports' > 'Renew'
3. Pay the renewal fee of 300 SAR for 5 years.

Would you like the direct link to start the process?
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Querying National Records

Do I have any unpaid traffic violations?
Please authenticate your request by providing the OTP sent to the mobile number registered in the Nafath system.
2091
Verification successful. You have 1 unpaid violation (Speeding, 150 SAR). You can securely pay it using this link: Pay Fine

Safe, Controlled, and Smart

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Deep Knowledge RAG

Upload thick regulatory documents and ministerial decrees. Mujib instantly summarizes rules into plain language without ever changing the legal meaning.

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National Gateway APIs

Link Mujib to your agency's own systems through their API to answer authenticated queries for citizens.

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Your Own Servers

Mujib can be installed on servers you control. Conversations are processed by Google Gemini, so check that this fits your data rules.

RAG

Answers only from official documents

Isolated

Each agency's data in its own space

24/7

Service outside office hours

Why governments accelerate digitalization with Mujib

  • Reduce physical branch visits

    When citizens can execute full service requests over WhatsApp, wait times in physical service centers decrease drastically.

  • Perfectly bilingual public service

    Expatriates and tourists receive the exact same high-quality institutional knowledge in English as local citizens do in Arabic.

  • Unmatched accuracy

    When laws update, you don't need to retrain 500 call center agents. Update the document in Mujib's knowledge base, and the AI correctly answers thousands instantly.

Modernize your public services

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