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E-commerce & Retail

Stop worrying about
"Where is my order?"

Automate order tracking, returns and product questions 24/7. Turn your customer support from a cost center into a powerful revenue engine.

Connects seamlessly with:
Your store's API Product tables with photos Instagram & WhatsApp

Real interactions, real solutions

See how Mujib handles your most common and time-consuming retail inquiries effortlessly.

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Order Tracking API

Hi, can you tell me the status of order #8492?
Hello! Your order #8492 was shipped via Aramex this morning. It is currently out for delivery and should arrive before 6 PM today. Link: Track here
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Product Recommendations

Do you have the Black Running Shoes in size 42?
Let me check! Yes, we have 3 pairs left in size 42 for the Black Running Shoes. Would you like me to add it to your cart?

Everything a growing store needs

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Automated Returns

Let the AI handle standard return policies. Mujib collects the reason, generates RMA numbers, and schedules reverse-pickups without a human agent.

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Product Photos

A customer asks for a product; Mujib sends its photos, price and stock from your catalog table and offers the next step.

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Omnichannel Retail

Whether your customer DMs you on Instagram, messages you on WhatsApp, or uses your website chat, they get the same personalized intelligence.

Live

Order status from your store

Photos

Products with photos from your tables

24/7

Instant Response Time

Why leading retailers choose Mujib AI

  • Focus on complex issues

    By automating the repetitive "where is my order" questions, your human team can focus on high-value VIP sales and complex support.

  • Never miss a late-night shopper

    A significant portion of online shopping happens after business hours. Capture those leads and close sales instantly.

  • Multi-lingual by default

    Expand into new regions across the Middle East and globally. Mujib understands local dialects perfectly.

Ready to turbocharge your store?

Ready to automate your support?Start free — no credit card required
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